Nova Systems ("we," "our," "us," or "the Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, systems, services, and websites (collectively, "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Important: Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name, email address, phone number, and mailing address
Account credentials and profile information
Payment and billing information
Communications and correspondence with us
Survey responses and feedback
1.2 Usage Data
We automatically collect certain information about your use of our Services:
Device information (device type, operating system, browser type)
IP address and location data
Log files and usage patterns
Performance metrics and analytics data
Cookies and similar tracking technologies
1.3 Application-Specific Data
Depending on the specific Nova Systems application or service you use, we may collect:
Training and progress data (for health and fitness applications)
User-generated content and settings
Integration data from third-party services
Diagnostic and error reporting information
2. How We Use Your Information
Service Provision: To provide, maintain, and improve our Services, including user authentication, data synchronization, and technical support.
Communication: To send you service-related communications, updates, security alerts, and administrative messages.
Personalization: To customize your experience and provide personalized content and recommendations.
Analytics: To analyze usage patterns, improve functionality, and develop new features.
Marketing: To send promotional materials and marketing communications (with your consent where required).
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
Cloud hosting and data storage
Payment processing
Analytics and performance monitoring
Customer support services
Marketing and communication platforms
3.2 Legal Requirements
We may disclose your information when required by law or in response to:
Valid legal processes, subpoenas, or court orders
Law enforcement investigations
Requests from regulatory authorities
Protection of our rights, property, or safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption: Data is encrypted in transit and at rest using advanced cryptographic protocols
Access Controls: Strict authentication and authorization mechanisms limit access to authorized personnel
Regular Audits: We conduct regular security assessments and vulnerability testing
Employee Training: Our staff receives ongoing security and privacy training
Incident Response: We maintain comprehensive incident response procedures
While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by applicable law.
5. Data Retention
We retain your information for as long as necessary to:
Provide our Services and maintain your account
Comply with legal obligations and regulatory requirements
Resolve disputes and enforce agreements
Improve our Services and develop new features
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable law.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
6.1 Access and Portability
Request access to your personal information
Obtain a copy of your data in a portable format
6.2 Correction and Deletion
Correct inaccurate or incomplete information
Request deletion of your personal information
6.3 Processing Controls
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
6.4 Communication Preferences
Opt out of marketing communications
Manage cookie and tracking preferences
Note: Some rights may be limited by applicable law or our legitimate business interests. We will respond to requests in accordance with applicable legal requirements.
7. International Data Transfers
Nova Systems operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards, including:
Standard contractual clauses
Adequacy decisions by relevant authorities
Certification schemes and codes of conduct
8. Children's Privacy
Our Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.
9. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Maintain your session and preferences
Analyze usage patterns and improve performance
Provide personalized content and advertisements
Ensure security and prevent fraud
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Services.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Nova Systems. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated policy on our website
Sending you an email notification
Providing in-app notifications
Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.
12. Compliance and Certification
Nova Systems is committed to maintaining compliance with applicable privacy laws and regulations, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Health Insurance Portability and Accountability Act (HIPAA) where applicable
Other regional and industry-specific privacy requirements